I
knew I had to see what I could do about this"out of range" interest rate
on card "C". So I considered a couple of options. One choice would be
to transfer or switch the balance on card "C" to a new card with a lower
APR. This would be very easy to do since I had received several pre-approved
credit card offers earlier in the week. They included "convenience checks"
that I could use to payoff that high APR credit card, thereby transferring
that balance to a new account.
I
decided against this option however because I didn't really want to add
another account to my credit profile. Your credit score, that "magic number"
that establishes your credit-worthiness to merchants can be affected negatively
by having too many accounts.
So
instead I decided to contact the issuer of credit card "C" to see what
they could do about that 17.9% APR which seemed so out of line with my
two other credit card accounts. I reasoned this was the better of the
two options before me since I've already established a relationship with
this company; a relationship which included many years of on-time payments
which reflects positively in my credit profile with the credit bureaus.
I
called the 800 number and talked to a very a nice gentleman. I explained
to him the reason for my call; two other credit card issuers offered me
a much more reasonable interest rate and so I'd like to see what his company
could offer to me. I wasn't surprised when he replied that he could lower
my current rate from 17.9% to 15.9%.
Since
the credit card company makes a profit from the interest rate they charge
I didn't expect to be offered the best or lowest rate right off the bat.
I prepared myself to have to do a little negotiating. And so I reminded
him that my account was in good standing
and had been for many years now. I had not made any late payments and
always made more than the minimum payment due. Again he informed me that
the best he could offer was a rate of 15.9% that would be good until August
2003.
So
now not only was I not feeling like I was getting a very good deal but
this new rate would only be a "promotional" rate! I remained calm and
friendly, knowing that yelling at him or telling him what a "lousy" company
he worked for would be counterproductive to my end goal - a lower and
better APR for this account. I thanked him for his time but told him I
didn't feel this was a very good offer. And then the "magic" happened.
He
asked if I would like to speak to an account manager and that perhaps
they could better assist me. I thanked him for his time and assistance
and was then transferred to an account manager. I explained my dilemma
to her and reasoned with her that as a good customer I expected a much
better rate. She empathized with me and then offered to upgrade my account
to their platinum status which carried an APR of 9.9% ! In addition, the
platinum card offered many more benefits and had no annual fee. She also
assured me that this was a "contract rate" and not a promotional rate.
I would keep the same account number so I would not be opening a "new"
account but simply upgrading my current account status.
Next
time you are reconciling your monthly statements take a close look at
the various APR's you are paying. If you notice a disparity in the rates
you are paying, call your card issuers to negotiate a better rate. My
persistence paid off. Be persistent - it can pay off for you too!
About
The Author:
©
2005, http://www.yourfreecreditreportnow.com
Author:
James H. Dimmitt James is editor of “To Your Credit” a FREE weekly newsletter
focusing on managing your personal finances and credit. Subscribe and
get a FREE copy of your credit report when you visit: http://www.yourfreecreditreportnow.com
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